Shipping Policy
Thank you for shopping with G & G Medical Coding Academy. We are committed to providing a smooth and reliable ordering experience for both digital and printed products.
Digital Products
All digital products are delivered electronically and are typically available for instant download after purchase confirmation. No physical item will be shipped for digital purchases. Customers are responsible for ensuring the correct email address is provided at checkout and for downloading and saving their files after delivery.
Printed Study Guides & Physical Products
Printed study guides and physical educational materials are produced and fulfilled through our trusted print partner, Lulu. Processing and shipping times may vary depending on product availability, printing production, and shipping destination.
Order Processing Time
Most printed orders are processed within several business days before shipment. Customers will receive tracking information once the order has been processed and shipped.
Shipping Methods & Delivery
Shipping rates and delivery timeframes are calculated at checkout based on the customer’s location and selected shipping method. Domestic and international shipping options may be available depending on the product and destination.
Shipping Delays & Service Interruptions
Delivery times are estimates only and may be affected by factors outside of our control, including carrier delays, weather conditions, holidays, printing production delays, or other service interruptions. G & G Medical Coding Academy is not responsible for delays caused by shipping carriers or third-party fulfillment providers.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. G & G Medical Coding Academy is not responsible for lost or delayed packages due to incorrect or incomplete addresses submitted by the customer.
Questions & Support
If you experience any issues with your order or delivery, please contact us directly and we will make reasonable efforts to assist you.